Shipping Options

Find your country below for shipping charges and timeframes.

Please note, for all Custom Jewelry, the items will be shipped after the lead times listed on each product page.

UAE
SHIPPING METHOD TIMEFRAME COST RETURNS
Standard 1-2 Days Free on orders over AED 200
AED 5 on orders below
Free
GULF COUNTRIES
COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
Bahrain Express 3-4 Days Free on orders over $68
$3 on orders below
$22 USD
Kuwait Express 3-4 Days Free on orders over $82
$3 on orders below
$22 USD
Oman Express 3-4 Days Free on orders over $68
$3 on orders below
$22 USD
Qatar Express 3-4 Days Free on orders over 300 QAR
25 QAR on orders below
80 QAR
Saudi Arabia Express 3-4 Days Free on orders over 250 SAR
11 SAR on orders below
82 SAR
NORTH AMERICA
COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
Anguilla Express 3-4 Days Free on orders over 221 XCD
22 XCD on orders below
122 XCD
Antigua & Barbuda Express 3-4 Days Free on orders over 221 XCD
22 XCD on orders below
122 XCD
Bahamas Express 3-4 Days Free on orders over 82 BSD
8 BSD on orders below
45 BSD
Barbados Express 3-4 Days Free on orders over 165 BBD
16 BBD on orders below
90 BBD
Belize Express 3-4 Days Free on orders over 164 BZD
16 BZD on orders below
90 BZD
Bermuda Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
British Virgin Islands Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Cayman Islands Express 3-4 Days Free on orders over 68 KYD
7 KYD on orders below
37 KYD
Costa Rica Express 3-4 Days Free on orders over 42750 CRC
4275 CRC on orders below
22850 CRC
Dominica Express 3-4 Days Free on orders over 220 XCD
22 XCD on orders below
122 XCD
Dominican Republic Express 3-4 Days Free on orders over 4818 DOP
481 DOP on orders below
2710 DOP
El Salvador Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Greenland Express 3-4 Days Free on orders over 556 DKK
55 DKK on orders below
318 DKK
Grenada Express 3-4 Days Free on orders over 221 XCD
22 XCD on orders below
122 XCD
Guadeloupe Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Guatemala Express 3-4 Days Free on orders over 634 Q
63 Q on orders below
347 Q
Haiti Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Honduras Express 3-4 Days Free on orders over 2022 HNL
202 HNL on orders below
1137 HNL
Jamaica Express 3-4 Days Free on orders over 12796 JMD
1280 JMD on orders below
7145 JMD
Martinique Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Montserrat Express 3-4 Days Free on orders over 220 XCD
22 XCD on orders below
122 XCD
Sint Maarten Express 3-4 Days Free on orders over 147 ANG
15 ANG on orders below
81 ANG
St. Kitts & Nevis Express 3-4 Days Free on orders over 220 XCD
22 XCD on orders below
122 XCD
St. Lucia Express 3-4 Days Free on orders over 220 XCD
22 XCD on orders below
122 XCD
St. Vincent & Grenadines Express 3-4 Days Free on orders over 220 XCD
22 XCD on orders below
122 XCD
Turks & Caicos Islands Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
UNITED KINGDOM
COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
United Kingdom Express 3-4 Days Free on orders over 65 GBP
7 GBP on orders below
21 GBP
US + CANADA

Answer

COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
United States Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
38 USD
Canada Express 3-4 Days Free on orders over 111 CAD
9 CAD on orders below
53 CAD
SOUTH AMERICA

Answer

COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
Argentina Express 3-4 Days Free on orders over 81159 ARS
7918 ARS on orders below
38150 ARS
Aruba Express 3-4 Days Free on orders over 147 AWG
15 AWG on orders below
81 AWG
Chile Express 3-4 Days Free on orders over 78838 CLP
7700 CLP on orders below
43734 CLP
Colombia Express 3-4 Days Free on orders over 362270 COP
35344 COP on orders below
197690 COP
Curacao Express 3-4 Days Free on orders over 147 ANG
15 ANG on orders below
81 ANG
Ecuador Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Falkland Islands Express 3-4 Days Free on orders over 63 FKP
6 FKP on orders below
36 FKP
French Guiana Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Guyana Express 3-4 Days Free on orders over 17090 GYD
1709 GYD on orders below
9410 GYD
Nicaragua Express 3-4 Days Free on orders over 3005 NIO
300 NIO on orders below
1655 NIO
Panama Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Paraguay Express 3-4 Days Free on orders over 618434 PYG
61843 PYG on orders below
353160 PYG
Peru Express 3-4 Days Free on orders over 300 PEN
30 PEN on orders below
171 PEN
Suriname Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Trinidad & Tobago Express 3-4 Days Free on orders over 554 TTD
55 TTD on orders below
305 TTD
Uruguay Express 3-4 Days Free on orders over 3279 UYU
328 UYU on orders below
1917 UYU
Venezuela Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
EUROPE

Answer

COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
Albania Express 3-4 Days Free on orders over 7516 ALL
750 ALL on orders below
4200 ALL
Andorra Express 3-4 Days Free on orders over 80 EUR
7 EUR on orders below
43 EUR
Austria Express 3-4 Days Free on orders over 80 EUR
7 EUR on orders below
25 EUR
Azerbaijan Express 3-4 Days Free on orders over 138 AZN
14 AZN on orders below
76 AZN
Belgium Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Bosnia & Herzegovina Express 3-4 Days Free on orders over 146 BAM
15 BAM on orders below
83 BAM
Bulgaria Express 3-4 Days Free on orders over 146 BGN
12 BGN on orders below
56 BGN
Croatia Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
28 EUR
Cyprus Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
28 EUR
Czechia Express 3-4 Days Free on orders over 1893 CZK
157 CZK on orders below
650 CZK
Denmark Express 3-4 Days Free on orders over 560 DKK
47 DKK on orders below
191 DKK
Estonia Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Peru Express 3-4 Days Free on orders over 300 PEN
30 PEN on orders below
171 PEN
Faroe Islands Express 3-4 Days Free on orders over 560 DKK
47 DKK on orders below
318 DKK
Finland Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
28 EUR
France Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Germany Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Gibraltar Express 3-4 Days Free on orders over 64 GBP
5 GBP on orders below
35 GBP
Greece Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Hungary Express 3-4 Days Free on orders over 29345 HUF
2445 HUF on orders below
10530 HUF
Iceland Express 3-4 Days Free on orders over 29345 HUF
2445 HUF on orders below
10530 HUF
Ireland Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Italy Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Jersey Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Kosovo Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Latvia Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
28 EUR
Liechtenstein Express 3-4 Days Free on orders over 72 CHF
6 CHF on orders below
26 CHF
Lithuania Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
28 EUR
Luxembourg Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Macedonia Express 3-4 Days Free on orders over 4595 MKD
460 MKD on orders below
2627 MKD
Malta Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Mayotte Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Moldovo Express 3-4 Days Free on orders over 1446 MDL
145 MDL on orders below
817 MDL
Monaco Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Montenegro Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Netherlands Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
North Macedonia Express 3-4 Days Free on orders over 4595 MKD
460 MKD on orders below
2627 MKD
Norway Express 3-4 Days Free on orders over 900 NOK
74 NOK on orders below
298 NOK
Poland Express 3-4 Days Free on orders over 322 PLN
27 PLN on orders below
111 PLN
Portugal Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
Romania Express 3-4 Days Free on orders over 372 RON
31 RON on orders below
142 RON
San Marino Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Serbia Express 3-4 Days Free on orders over 8742 RSD
874 RSD on orders below
5000 RSD
Slovakia Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
28 EUR
Slovenia Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
28 EUR
Spain Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
St. Barthelemy Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
43 EUR
Swedan Express 3-4 Days Free on orders over 870 SEK
73 SEK on orders below
298 SEK
Vatican City Express 3-4 Days Free on orders over 75 EUR
7 EUR on orders below
25 EUR
ASIA

Answer

COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
Armenia Express 3-4 Days Free on orders over 31676 AMD
3167 AMD on orders below
17481 AMD
Bangladesh Express 3-4 Days Free on orders over 8000 BDT
350 BDT on orders below
3230 BDT
Brunei Express 3-4 Days Free on orders over 110 BND
9 BND on orders below
60 BND
Cambodia Express 3-4 Days Free on orders over 335400 KHR
27950 KHR on orders below
108900 KHR
China Express 3-4 Days Free on orders over 593 CNY
50 CNY on orders below
196 CNY
Georgia Express 3-4 Days Free on orders over 225 GEL
22 GEL on orders below
123 GEL
Hong Kong Express 3-4 Days Free on orders over 637 HKD
53 HKD on orders below
210 HKD
India Express 3-4 Days Free on orders over 6838 INR
250 INR on orders below
2280 INR
Indonesia Express 3-4 Days Free on orders over 1,328,700 IDR
165,000 IDR on orders below
437,774 IDR
Israel Express 3-4 Days Free on orders over 297 ILS
30 ILS on orders below
167 ILS
Japan Express 3-4 Days Free on orders over 12775 JPY
1064 JPY on orders below
4167 JPY
Jordan Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
22 USD
Kazakhstan Express 3-4 Days Free on orders over 38824 KZT
3882 KZT on orders below
22310 KZT
Krygyzstan Express 3-4 Days Free on orders over 6926 KGS
692 KGS on orders below
3892 KGS
Laos Express 3-4 Days Free on orders over 1808685 LAK
150725 LAK on orders below
987975 LAK
Lebanon Express 3-4 Days Free on orders over 7312200 LBP
731220 LBP on orders below
1970120 LBP
Macao Express 3-4 Days Free on orders over 657 MOP
65 MOP on orders below
217 MOP
Malaysia Express 3-4 Days Free on orders over 350 MYR
50 MYR on orders below
122 MYR
Maldives Express 3-4 Days Free on orders over 1250 MVR
125 MVR on orders below
695 MVR
Mongolia Express 3-4 Days Free on orders over 275895 MNT
27589 MNT on orders below
153630 MNT
Nepal Express 3-4 Days Free on orders over 10932 NPR
911 NPR on orders below
3650 NPR
Pakistan Express 3-4 Days Free on orders over 20000 PKR
830 PKR on orders below
7500 PKR
Philippines Express 3-4 Days Free on orders over 4755 PHP
396 PHP on orders below
1590 PHP
Singapore Express 3-4 Days Free on orders over 109 SGD
9 SGD on orders below
36 SGD
South Korea Express 3-4 Days Free on orders over 111453 KRW
11145 KRW on orders below
37710 KRW
Sri Lanka Express 3-4 Days Free on orders over 24834 LKR
900 LKR on orders below
7850 LKR
Taiwan Express 3-4 Days Free on orders over 2677 TWD
223 TWD on orders below
879 TWD
Thailand Express 3-4 Days Free on orders over 2958 THB
246 THB on orders below
935 THB
Timor-Leste Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Turkiye Express 3-4 Days Free on orders over 82 USD
7 USD on orders below
30 USD
Turkmenistan Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Uzbekistan Express 3-4 Days Free on orders over 1027532 UZS
102753 UZS on orders below
579600 UZS
Vietnam Express 3-4 Days Free on orders over 2066034 VND
172169 VND on orders below
686400 VND
OCEANIA

Answer

COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
Australia Express 3-4 Days Free on orders over 121 AUD
11 AUD on orders below
46 AUD
Cook Islands Express 3-4 Days Free on orders over 135 NZD
13 NZD on orders below
77 NZD
Fiji Express 3-4 Days Free on orders over 182 FJD
18 FJD on orders below
102 FJD
French Polynesia Express 3-4 Days Free on orders over 8908 XPF
890 XPF on orders below
5114 XPF
Nauru Express 3-4 Days Free on orders over 121 AUD
12 AUD on orders below
69 AUD
New Caledonia Express 3-4 Days Free on orders over 8907 XPF
890 XPF on orders below
5114 XPF
New Zealand Express 3-4 Days Free on orders over 135 NZD
11 NZD on orders below
51 NZD
Niue Express 3-4 Days Free on orders over 135 NZD
13 NZD on orders below
76 NZD
Papua New Guinea Express 3-4 Days Free on orders over 321 PGK
32 PGK on orders below
181 PGK
Samoa Express 3-4 Days Free on orders over 223 WST
22 WST on orders below
123 WST
Solomon Islands Express 3-4 Days Free on orders over 690 SBD
69 SBD on orders below
375 SBD
Tonga Express 3-4 Days Free on orders over 193 TOP
19 TOP on orders below
105 TOP
Tuvalu Express 3-4 Days Free on orders over 121 AUD
12 AUD on orders below
69 AUD
Vanuatu Express 3-4 Days Free on orders over 9789 VUV
979 VUV on orders below
5505 VUV
Wallis & Futuna Express 3-4 Days Free on orders over 8908 XPF
890 XPF on orders below
5114 XPF
AFRICA

Answer

COUNTRY SHIPPING METHOD TIMEFRAME COST RETURNS
Algeria Express 3-4 Days Free on orders over 10964 DZD
1096 DZD on orders below
6020 DZD
Angola Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Benin Express 3-4 Days Free on orders over 49163 XOF
4916 XOF on orders below
28055 XOF
Botswana Express 3-4 Days Free on orders over 1105 BWP
110 BWP on orders below
614 BWP
Burkina Faso Express 3-4 Days Free on orders over 49163 XOF
4916 XOF on orders below
28055 XOF
Burundi Express 3-4 Days Free on orders over 235200 BIF
23520 BIF on orders below
132900 BIF
Cameroon Express 3-4 Days Free on orders over 49163 XAF
4916 XAF on orders below
28050 XAF
Cape Verde Express 3-4 Days Free on orders over 8264 CVE
826 CVE on orders below
4715 CVE
Chad Express 3-4 Days Free on orders over 49163 XAF
4916 XAF on orders below
28050 XAF
Comoros Express 3-4 Days Free on orders over 36922 KMF
3692 KMF on orders below
21030 KMF
Congo - Brazzaville Express 3-4 Days Free on orders over 49163 XAF
4916 XAF on orders below
28050 XAF
Cote Dlvore Express 3-4 Days Free on orders over 49163 XOF
4916 XOF on orders below
28055 XOF
Djbouti Express 3-4 Days Free on orders over 14545 DJF
1454 DJF on orders below
8000 DJF
Egypt Express 3-4 Days Free on orders over 3941 EGP
328 EGP on orders below
1090 EGP
Eswatini Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Equatorial Guinea Express 3-4 Days Free on orders over 49001 XAF
4900 XAF on orders below
28050 XAF
Ethiopia Express 3-4 Days Free on orders over 9784 ETB
970 on orders below
5530 ETB
Gabon Express 3-4 Days Free on orders over 49014 XOF
4901 XOF on orders below
28050 XOF
Gambia Express 3-4 Days Free on orders over 5538 GMD
553 GMD on orders below
3195 GMD
Ghana Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Guinea Express 3-4 Days Free on orders over 703730 GNF
70372 GNF on orders below
388395 GNF
Guinea-Bissau Express 3-4 Days Free on orders over 49013 XOF
4901 XOF on orders below
28055 XOF
Kenya Express 3-4 Days Free on orders over 10658 KES
1065 KES on orders below
5805 KES
Lesotho Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Liberia Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Madagascar Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Malawi Express 3-4 Days Free on orders over 141585 MWK
14160 MWK on orders below
78075 MWK
Mauritania Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Mauritius Express 3-4 Days Free on orders over 3800 MUR
380 MUR on orders below
2088 MUR
Morocco Express 3-4 Days Free on orders over 802 MAD
80 MAD on orders below
449 MAD
Mozambique Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Namibia Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Nigeria Express 3-4 Days Free on orders over 132916 NGN
13291 NGN on orders below
75920 NGN
Rwanda Express 3-4 Days Free on orders over 106913 RWF
10691 RWF on orders below
61650 RWF
São Tomé & Príncipe Express 3-4 Days Free on orders over 1819896 STD
181990 STD on orders below
1000000 STD
Senegal Express 3-4 Days Free on orders over 48993 XOF
4899 XOF on orders below
28055 XOF
Seychelles Express 3-4 Days Free on orders over 1111 SCR
108 SCR on orders below
610 SCR
South Africa Express 3-4 Days Free on orders over 1448 ZAR
120 ZAR on orders below
810 ZAR
St. Helena Express 3-4 Days Free on orders over 63 SHP
6 SHP on orders below
35 SHP
Sudan Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Tanzania Express 3-4 Days Free on orders over 216761 TZS
21676 TZS on orders below
119200 TZS
Togo Express 3-4 Days Free on orders over 48993 XOF
4899 XOF on orders below
28055 XOF
Tunisia Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Uganda Express 3-4 Days Free on orders over 302699 UGX
30270 UGX on orders below
116250 UGX
Zambia Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD
Zimbabwe Express 3-4 Days Free on orders over 82 USD
8 USD on orders below
45 USD

SHIPPING + Order FAQ'S

Will I need to pay custom duties and taxes on my international order?

All international orders include duties and taxes, so there will be no additional charges upon delivery. 

My order hasn't arrived yet, what should I do?

Sorry to hear your order hasn't arrived yet. After we dispatch your items, you will receive a shipping confirmation email with tracking details, so that you can monitor your parcel's journey.

If you need further assistance, you can contact our customer service team at help@ashharry.com. You must notify us by email if you experience a significant delay or haven't received your parcel, within 14 working days of the last tracking update.

How can I track my order?

We will provide you with tracking details once your order has been dispatched from our warehouse – these can be found in your order confirmation email.

If the information hasn’t been updated, please check again after 24 hours to allow the courier time to update your shipment tracking.

Can i modify or cancel my order?

After you've clicked 'Pay now' at checkout and your order is confirmed, we are unable to make any changes to your order. This includes:

  • Changing the item or size
  • Adding or removing items
  • Updating the delivery or billing address
  • Altering the shipping method
Can you deliver my order to a PO Box address or remote areas?

Please note that we are currently unable to deliver to PO Box numbers or remote areas.This is to ensure the safe delivery of your Ash & Harry order.

How long does delivery take?

We aim to dispatch all standard delivery orders within 48 business hours.

The order preparation time can vary according to peak seasons, in which case we will let you know if there is a delay. 

Personalized jewelry has a specific preparation time, which is indicated during the purchase process.

Delivery Times after dispatch:

  • UAE: 1-2 Working Days
  • International: 3-4 Days

Orders placed before 1 pm with next-day delivery will be dispatched on the same day, ready for delivery on the next working day. Please note that this only applies to working days. Any orders placed on a Saturday or Sunday will be dispatched on the next working day.

Where can I get my invoice ?

If you have any questions about your Invoice, please Contact Us. Please make sure to provide your order ID. Once received, our team will be more than happy to help answer any questions or resolve any problems.

Get in touch

Have questions about your order, or a general enquiry?

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