Shipping Options
Find your country below for shipping charges and timeframes.
Please note, for all Custom Jewelry, the items will be shipped after the lead times listed on each product page.
UAE
| SHIPPING METHOD | TIMEFRAME | COST | RETURNS |
| Standard | 1-2 Days |
Free |
Free |
GULF COUNTRIES
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| Bahrain | Express | 3-4 Days |
Free on orders over $68 $3 on orders below |
| Kuwait | Express | 3-4 Days |
Free on orders over $82 $3 on orders below |
| Oman | Express | 3-4 Days |
Free on orders over $68 $3 on orders below |
| Qatar | Express | 3-4 Days |
Free on orders over 500 QAR 100 QAR on orders below |
| Saudi Arabia | Express | 3-4 Days |
Free on orders over 250 SAR 11 SAR on orders below |
NORTH AMERICA
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| Anguilla | Express | 3-4 Days |
Free on orders over 221 XCD 22 XCD on orders below |
| Antigua & Barbuda | Express | 3-4 Days |
Free on orders over 221 XCD 22 XCD on orders below |
| Bahamas | Express | 3-4 Days |
Free on orders over 82 BSD 8 BSD on orders below |
| Barbados | Express | 3-4 Days |
Free on orders over 165 BBD 16 BBD on orders below |
| Belize | Express | 3-4 Days |
Free on orders over 164 BZD 16 BZD on orders below |
| Bermuda | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| British Virgin Islands | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Cayman Islands | Express | 3-4 Days |
Free on orders over 68 KYD 7 KYD on orders below |
| Costa Rica | Express | 3-4 Days |
Free on orders over 42750 CRC 4275 CRC on orders below |
| Dominica | Express | 3-4 Days |
Free on orders over 220 XCD 22 XCD on orders below |
| Dominican Republic | Express | 3-4 Days |
Free on orders over 4818 DOP 481 DOP on orders below |
| El Salvador | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Greenland | Express | 3-4 Days |
Free on orders over 556 DKK 55 DKK on orders below |
| Grenada | Express | 3-4 Days |
Free on orders over 221 XCD 22 XCD on orders below |
| Guadeloupe | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Guatemala | Express | 3-4 Days |
Free on orders over 634 Q 63 Q on orders below |
| Haiti | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Honduras | Express | 3-4 Days |
Free on orders over 2022 HNL 202 HNL on orders below |
| Jamaica | Express | 3-4 Days |
Free on orders over 12796 JMD 1280 JMD on orders below |
| Martinique | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Montserrat | Express | 3-4 Days |
Free on orders over 220 XCD 22 XCD on orders below |
| Sint Maarten | Express | 3-4 Days |
Free on orders over 147 ANG 15 ANG on orders below |
| St. Kitts & Nevis | Express | 3-4 Days |
Free on orders over 220 XCD 22 XCD on orders below |
| St. Lucia | Express | 3-4 Days |
Free on orders over 220 XCD 22 XCD on orders below |
| St. Vincent & Grenadines | Express | 3-4 Days |
Free on orders over 220 XCD 22 XCD on orders below |
| Turks & Caicos Islands | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
UNITED KINGDOM
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| United Kingdom | Express | 3-4 Days |
Free on orders over 65 GBP 7 GBP on orders below |
US + CANADA
Answer
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| United States | Express | 3-4 Days |
Free on orders over 140 USD 25 USD on orders below |
| Canada | Express | 3-4 Days |
Free on orders over 111 CAD 9 CAD on orders below |
SOUTH AMERICA
Answer
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| Argentina | Express | 3-4 Days |
Free on orders over 81159 ARS 7918 ARS on orders below |
| Aruba | Express | 3-4 Days |
Free on orders over 147 AWG 15 AWG on orders below |
| Chile | Express | 3-4 Days |
Free on orders over 78838 CLP 7700 CLP on orders below |
| Colombia | Express | 3-4 Days |
Free on orders over 362270 COP 35344 COP on orders below |
| Curacao | Express | 3-4 Days |
Free on orders over 147 ANG 15 ANG on orders below |
| Ecuador | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Falkland Islands | Express | 3-4 Days |
Free on orders over 63 FKP 6 FKP on orders below |
| French Guiana | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Guyana | Express | 3-4 Days |
Free on orders over 17090 GYD 1709 GYD on orders below |
| Nicaragua | Express | 3-4 Days |
Free on orders over 3005 NIO 300 NIO on orders below |
| Panama | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Paraguay | Express | 3-4 Days |
Free on orders over 618434 PYG 61843 PYG on orders below |
| Peru | Express | 3-4 Days |
Free on orders over 300 PEN 30 PEN on orders below |
| Suriname | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Trinidad & Tobago | Express | 3-4 Days |
Free on orders over 554 TTD 55 TTD on orders below |
| Uruguay | Express | 3-4 Days |
Free on orders over 3279 UYU 328 UYU on orders below |
| Venezuela | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
EUROPE
Answer
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| Albania | Express | 3-4 Days |
Free on orders over 7516 ALL 750 ALL on orders below |
| Andorra | Express | 3-4 Days |
Free on orders over 80 EUR 7 EUR on orders below |
| Austria | Express | 3-4 Days |
Free on orders over 80 EUR 7 EUR on orders below |
| Azerbaijan | Express | 3-4 Days |
Free on orders over 138 AZN 14 AZN on orders below |
| Belgium | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Bosnia & Herzegovina | Express | 3-4 Days |
Free on orders over 146 BAM 15 BAM on orders below |
| Bulgaria | Express | 3-4 Days |
Free on orders over 146 BGN 12 BGN on orders below |
| Croatia | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Cyprus | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Czechia | Express | 3-4 Days |
Free on orders over 1893 CZK 157 CZK on orders below |
| Denmark | Express | 3-4 Days |
Free on orders over 560 DKK 47 DKK on orders below |
| Estonia | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Peru | Express | 3-4 Days |
Free on orders over 300 PEN 30 PEN on orders below |
| Faroe Islands | Express | 3-4 Days |
Free on orders over 560 DKK 47 DKK on orders below |
| Finland | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| France | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Germany | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Gibraltar | Express | 3-4 Days |
Free on orders over 64 GBP 5 GBP on orders below |
| Greece | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Hungary | Express | 3-4 Days |
Free on orders over 29345 HUF 2445 HUF on orders below |
| Iceland | Express | 3-4 Days |
Free on orders over 29345 HUF 2445 HUF on orders below |
| Ireland | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Italy | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Jersey | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Kosovo | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Latvia | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Liechtenstein | Express | 3-4 Days |
Free on orders over 72 CHF 6 CHF on orders below |
| Lithuania | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Luxembourg | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Macedonia | Express | 3-4 Days |
Free on orders over 4595 MKD 460 MKD on orders below |
| Malta | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Mayotte | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Moldova | Express | 3-4 Days |
Free on orders over 1446 MDL 145 MDL on orders below |
| Monaco | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Montenegro | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Netherlands | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| North Macedonia | Express | 3-4 Days |
Free on orders over 4595 MKD 460 MKD on orders below |
| Norway | Express | 3-4 Days |
Free on orders over 900 NOK 74 NOK on orders below |
| Poland | Express | 3-4 Days |
Free on orders over 322 PLN 27 PLN on orders below |
| Portugal | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Romania | Express | 3-4 Days |
Free on orders over 372 RON 31 RON on orders below |
| San Marino | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Serbia | Express | 3-4 Days |
Free on orders over 8742 RSD 874 RSD on orders below |
| Slovakia | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Slovenia | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Spain | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| St. Barthelemy | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
| Swedan | Express | 3-4 Days |
Free on orders over 870 SEK 73 SEK on orders below |
| Vatican City | Express | 3-4 Days |
Free on orders over 75 EUR 7 EUR on orders below |
ASIA
Answer
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| Armenia | Express | 3-4 Days |
Free on orders over 31676 AMD 3167 AMD on orders below |
| Bangladesh | Express | 3-4 Days |
Free on orders over 8000 BDT 350 BDT on orders below |
| Brunei | Express | 3-4 Days |
Free on orders over 110 BND 9 BND on orders below |
| Cambodia | Express | 3-4 Days |
Free on orders over 335400 KHR 27950 KHR on orders below |
| China | Express | 3-4 Days |
Free on orders over 593 CNY 50 CNY on orders below |
| Georgia | Express | 3-4 Days |
Free on orders over 225 GEL 22 GEL on orders below |
| Hong Kong | Express | 3-4 Days |
Free on orders over 637 HKD 53 HKD on orders below |
| India | Express | 3-4 Days |
Free on orders over 6838 INR 250 INR on orders below |
| Indonesia | Express | 3-4 Days |
Free on orders over 1,328,700 IDR 165,000 IDR on orders below |
| Israel | Express | 3-4 Days |
Free on orders over 297 ILS 30 ILS on orders below |
| Japan | Express | 3-4 Days |
Free on orders over 12775 JPY 1064 JPY on orders below |
| Jordan | Express | 3-4 Days |
Free on orders over 82 USD 18 USD on orders below |
| Kazakhstan | Express | 3-4 Days |
Free on orders over 38824 KZT 3882 KZT on orders below |
| Krygyzstan | Express | 3-4 Days |
Free on orders over 6926 KGS 692 KGS on orders below |
| Laos | Express | 3-4 Days |
Free on orders over 1808685 LAK 150725 LAK on orders below |
| Lebanon | Express | 3-4 Days |
Free on orders over 7312200 LBP 731220 LBP on orders below |
| Macao | Express | 3-4 Days |
Free on orders over 657 MOP 65 MOP on orders below |
| Malaysia | Express | 3-4 Days |
Free on orders over 350 MYR 50 MYR on orders below |
| Maldives | Express | 3-4 Days |
Free on orders over 1250 MVR 125 MVR on orders below |
| Mongolia | Express | 3-4 Days |
Free on orders over 275895 MNT 27589 MNT on orders below |
| Nepal | Express | 3-4 Days |
Free on orders over 10932 NPR 911 NPR on orders below |
| Pakistan | Express | 3-4 Days |
Free on orders over 20000 PKR 830 PKR on orders below |
| Philippines | Express | 3-4 Days |
Free on orders over 4755 PHP 396 PHP on orders below |
| Singapore | Express | 3-4 Days |
Free on orders over 109 SGD 9 SGD on orders below |
| South Korea | Express | 3-4 Days |
Free on orders over 111453 KRW 11145 KRW on orders below |
| Sri Lanka | Express | 3-4 Days |
Free on orders over 24834 LKR 900 LKR on orders below |
| Taiwan | Express | 3-4 Days |
Free on orders over 2677 TWD 223 TWD on orders below |
| Thailand | Express | 3-4 Days |
Free on orders over 2958 THB 246 THB on orders below |
| Timor-Leste | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Turkiye | Express | 3-4 Days |
Free on orders over 82 USD 7 USD on orders below |
| Turkmenistan | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Uzbekistan | Express | 3-4 Days |
Free on orders over 1027532 UZS 102753 UZS on orders below |
| Vietnam | Express | 3-4 Days |
Free on orders over 2066034 VND 172169 VND on orders below |
OCEANIA
Answer
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| Australia | Express | 3-4 Days |
Free on orders over 121 AUD 11 AUD on orders below |
| Cook Islands | Express | 3-4 Days |
Free on orders over 135 NZD 13 NZD on orders below |
| Fiji | Express | 3-4 Days |
Free on orders over 182 FJD 18 FJD on orders below |
| French Polynesia | Express | 3-4 Days |
Free on orders over 8908 XPF 890 XPF on orders below |
| Nauru | Express | 3-4 Days |
Free on orders over 121 AUD 12 AUD on orders below |
| New Caledonia | Express | 3-4 Days |
Free on orders over 8907 XPF 890 XPF on orders below |
| New Zealand | Express | 3-4 Days |
Free on orders over 135 NZD 11 NZD on orders below |
| Niue | Express | 3-4 Days |
Free on orders over 135 NZD 13 NZD on orders below |
| Papua New Guinea | Express | 3-4 Days |
Free on orders over 321 PGK 32 PGK on orders below |
| Samoa | Express | 3-4 Days |
Free on orders over 223 WST 22 WST on orders below |
| Solomon Islands | Express | 3-4 Days |
Free on orders over 690 SBD 69 SBD on orders below |
| Tonga | Express | 3-4 Days |
Free on orders over 193 TOP 19 TOP on orders below |
| Tuvalu | Express | 3-4 Days |
Free on orders over 121 AUD 12 AUD on orders below |
| Vanuatu | Express | 3-4 Days |
Free on orders over 9789 VUV 979 VUV on orders below |
| Wallis & Futuna | Express | 3-4 Days |
Free on orders over 8908 XPF 890 XPF on orders below |
AFRICA
Answer
| COUNTRY | SHIPPING METHOD | TIMEFRAME | COST |
| Algeria | Express | 3-4 Days |
Free on orders over 10964 DZD 1096 DZD on orders below |
| Angola | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Benin | Express | 3-4 Days |
Free on orders over 49163 XOF 4916 XOF on orders below |
| Botswana | Express | 3-4 Days |
Free on orders over 1105 BWP 110 BWP on orders below |
| Burkina Faso | Express | 3-4 Days |
Free on orders over 49163 XOF 4916 XOF on orders below |
| Burundi | Express | 3-4 Days |
Free on orders over 235200 BIF 23520 BIF on orders below |
| Cameroon | Express | 3-4 Days |
Free on orders over 49163 XAF 4916 XAF on orders below |
| Cape Verde | Express | 3-4 Days |
Free on orders over 8264 CVE 826 CVE on orders below |
| Chad | Express | 3-4 Days |
Free on orders over 49163 XAF 4916 XAF on orders below |
| Comoros | Express | 3-4 Days |
Free on orders over 36922 KMF 3692 KMF on orders below |
| Congo - Brazzaville | Express | 3-4 Days |
Free on orders over 49163 XAF 4916 XAF on orders below |
| Cote Dlvore | Express | 3-4 Days |
Free on orders over 49163 XOF 4916 XOF on orders below |
| Djbouti | Express | 3-4 Days |
Free on orders over 14545 DJF 1454 DJF on orders below |
| Egypt | Express | 3-4 Days |
Free on orders over 3941 EGP 328 EGP on orders below |
| Eswatini | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Equatorial Guinea | Express | 3-4 Days |
Free on orders over 49001 XAF 4900 XAF on orders below |
| Ethiopia | Express | 3-4 Days |
Free on orders over 9784 ETB 970 on orders below |
| Gabon | Express | 3-4 Days |
Free on orders over 49014 XOF 4901 XOF on orders below |
| Gambia | Express | 3-4 Days |
Free on orders over 5538 GMD 553 GMD on orders below |
| Ghana | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Guinea | Express | 3-4 Days |
Free on orders over 703730 GNF 70372 GNF on orders below |
| Guinea-Bissau | Express | 3-4 Days |
Free on orders over 49013 XOF 4901 XOF on orders below |
| Kenya | Express | 3-4 Days |
Free on orders over 10658 KES 1065 KES on orders below |
| Lesotho | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Liberia | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Madagascar | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Malawi | Express | 3-4 Days |
Free on orders over 141585 MWK 14160 MWK on orders below |
| Mauritania | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Mauritius | Express | 3-4 Days |
Free on orders over 3800 MUR 380 MUR on orders below |
| Morocco | Express | 3-4 Days |
Free on orders over 802 MAD 80 MAD on orders below |
| Mozambique | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Namibia | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Nigeria | Express | 3-4 Days |
Free on orders over 132916 NGN 13291 NGN on orders below |
| Rwanda | Express | 3-4 Days |
Free on orders over 106913 RWF 10691 RWF on orders below |
| São Tomé & Príncipe | Express | 3-4 Days |
Free on orders over 1819896 STD 181990 STD on orders below |
| Senegal | Express | 3-4 Days |
Free on orders over 48993 XOF 4899 XOF on orders below |
| Seychelles | Express | 3-4 Days |
Free on orders over 1111 SCR 108 SCR on orders below |
| South Africa | Express | 3-4 Days |
Free on orders over 1448 ZAR 120 ZAR on orders below |
| St. Helena | Express | 3-4 Days |
Free on orders over 63 SHP 6 SHP on orders below |
| Sudan | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Tanzania | Express | 3-4 Days |
Free on orders over 216761 TZS 21676 TZS on orders below |
| Togo | Express | 3-4 Days |
Free on orders over 48993 XOF 4899 XOF on orders below |
| Tunisia | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Uganda | Express | 3-4 Days |
Free on orders over 302699 UGX 30270 UGX on orders below |
| Zambia | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
| Zimbabwe | Express | 3-4 Days |
Free on orders over 82 USD 8 USD on orders below |
SHIPPING + Order FAQ'S
Will I need to pay custom duties and taxes on my international order?
All international orders include duties and taxes, so there will be no additional charges upon delivery.
My order hasn't arrived yet, what should I do?
Sorry to hear your order hasn't arrived yet. After we dispatch your items, you will receive a shipping confirmation email with tracking details, so that you can monitor your parcel's journey.
If you need further assistance, you can contact our customer service team at help@ashharry.com. You must notify us by email if you experience a significant delay or haven't received your parcel, within 14 working days of the last tracking update.
How can I track my order?
We will provide you with tracking details once your order has been dispatched from our warehouse – these can be found in your order confirmation email.
If the information hasn’t been updated, please check again after 24 hours to allow the courier time to update your shipment tracking.
Can i modify or cancel my order?
After you've clicked 'Pay now' at checkout and your order is confirmed, we are unable to make any changes to your order. This includes:
- Changing the item or size
- Adding or removing items
- Updating the delivery or billing address
- Altering the shipping method
Can you deliver my order to a PO Box address or remote areas?
Please note that we are currently unable to deliver to PO Box numbers or remote areas.This is to ensure the safe delivery of your Ash & Harry order.
How long does delivery take?
We aim to dispatch all standard delivery orders within 48 business hours.
The order preparation time can vary according to peak seasons, in which case we will let you know if there is a delay.
Personalized jewelry has a specific preparation time, which is indicated during the purchase process.
Delivery Times after dispatch:
- UAE: 1-2 Working Days
- International: 3-4 Days
Orders placed before 1 pm with next-day delivery will be dispatched on the same day, ready for delivery on the next working day. Please note that this only applies to working days. Any orders placed on a Saturday or Sunday will be dispatched on the next working day.
Where can I get my invoice ?
If you have any questions about your Invoice, please Contact Us. Please make sure to provide your order ID. Once received, our team will be more than happy to help answer any questions or resolve any problems.